Our Team

Property Management Works is overseen by Bruce and Denise Robinson. This includes professional property managers who are dedicated to looking after clients' properties. They are also supported by our administrators.

Denise RobinsonAREINZ Nat Dip Res Prop Mgmnt

Business Owner & Property Manager

After an extensive real estate marketing career with a leading Auckland real estate firm, Denise settled in Dunedin in 1999. A residential sales specialist, she worked in a number of different areas while passing exams in property management, and marketing & business, on her way to becoming an Associate of the Real Estate Institute.

Denise’s ability to drive the business forward with new initiatives is evident in her implementation of effective strategic marketing and office systems.

Denise leads an extremely supportive culture within Property Management Works while continuing to achieve remarkable business growth.

Denise has spoken at the REINZ conference.

Property Managers

Each of our dedicated property managers handles a portfolio of property. They are responsible for the day-to-day management of their portfolio, including tenant selection, rent arrears, owner and tenant queries, tenant induction, Tribunal action, inspections, and maintenance. They are also responsible for approving all maintenance invoices for payment.

Our property managers undergo regular industry training to ensure they keep up with RTA training. They will all undertake the new qualifications being offered by the ETITO Level 3 and Level 4 qualifications.


Our administrators play a vital role in the smooth running of Property Management Works. They are the cog that keeps the wheels turning, the systems all operating smoothly and the rents and bills being paid. They are also our 'directors of first impressions', treating our property owners and tenants in the same courteous, respectful way.

Kirstin Brown

Office Manager
  •  kirstinb@pmworks.co.nz

Kirstin has recently returned home to Dunedin after working for a food and beverage distribution company in Christchurch, she has a strong background in customer service, sales and administration.

Kirstin thoroughly enjoys the variety of her role here at Property Management Works, meeting new people and helping others. Kirstin's willingness to see a job through ensures that you are in capable hands. You will be greeted with a warm friendly voice and smile when you phone or pop into our office.

Kirstin is no stranger to keeping busy, with three daughters and a large family based in Dunedin, there is never a dull moment. In her spare time she enjoys a coffee at one of our local cafes, a swim at the salt water pool and a short drive out to visit one of the many beautiful spots surrounding Dunedin’s inner city.

Lisa Beale

Property Manager
  •   021 622 729
  •  lisa@pmworks.co.nz

Property Management is a new career path for Lisa. After almost six years as a personal assistant to two leading real estate agents, it was time for Lisa to use her extensive skill set in a profession that has always held appeal.

Lisa has a vast knowledge of Dunedin property, holds a current real estate licence and is familiar with many homes that are now in the investment arena.  Having the ability to recall property detail is a talent that is the envy of many.

Away from the office, Lisa is a busy Mum, of three handsome young men who keep her grounded and remind her on a daily basis just how important a home is to the family.  She is a proud homeowner and enjoys the challenge of renovating.

Lisa has a calm nature, is thorough in her approach to issues that may arise and handles tasks with professionalism, always with resolution as the end result.

We welcome Lisa to our team and take this opportunity to introduce her to you.

Shannon Smith

Property Manager
  •   021 922 704
  •  shannon@pmworks.co.nz

Shannon returns to Dunedin after three years living in Canterbury. She’s made the big move home and is here to stay.

After taking some time off work to raise her now one-year old son, she’s ready to get back into the workplace and show her potential. She has extensive knowledge regarding Customer Service with over 10 years under her belt. As well as experience and knowledge within the Property Management Industry working as a Tenancy Manager in a busy Christchurch Office. Shannon is now ready for the next big step of being a Property Manager and believes it is the perfect fit for her.

Shannon is a keen multitasker, which you could say has been perfected since raising a small child. She has a ‘can do’ attitude and takes everything in her stride. Being used to fast paced workplaces she enjoys the busy energetic environment our office brings