Our Team

Property Management Works is overseen by Bruce and Denise Robinson. This includes professional property managers who are dedicated to looking after clients' properties. They are also supported by administration staff and a Letting Agent.

Denise RobinsonAREINZ Nat Dip Res Prop Mgmnt

Business Owner & Property Manager

After an extensive real estate marketing career with a leading Auckland real estate firm, Denise settled in Dunedin in 1999. A residential sales specialist, she worked in a number of different areas while passing exams in property management, and marketing & business, on her way to becoming an Associate of the Real Estate Institute.

Denise’s ability to drive the business forward with new initiatives is evident in her implementation of effective strategic marketing and office systems.

Denise leads an extremely supportive culture within Property Management Works while continuing to achieve remarkable business growth.

Denise has spoken at the REINZ conference.

Property Managers

Each of our dedicated property managers handles a portfolio of property. They are responsible for the day-to-day management of their portfolio, including tenant selection, rent arrears, owner and tenant queries, tenant induction, Tribunal action, inspections, and maintenance. They are also responsible for approving all maintenance invoices for payment.

Our property managers undergo regular industry training to ensure they keep up with RTA training. They will all undertake the new qualifications being offered by the ETITO Level 3 and Level 4 qualifications.


Our administrators play a vital role in the smooth running of Property Management Works. They are the cog that keeps the wheels turning, the systems all operating smoothly and the rents and bills being paid. They are also our 'directors of first impressions', treating our property owners and tenants in the same courteous, respectful way.

Rebecca Ludke-Setefano

Property Manager
  •   021 933 730
  •  rebecca@pmworks.co.nz

Rebecca hails from Southland and relocated to Dunedin some years agwith her husband and sons. Rebecca brings to the table an extensive 15-year background in customer service.

Rebecca believes in delivering exemplary customer service and strives to achieve the best for both tenants and owners. The opportunities that Property Management Works has to offer will ensure she will meet new people and grow professionally.

In her spare time, Rebecca loves nothing more than to spend it with family and friends and trying out new recipes

Chloe Hair

Property Manager
  •   021 922 704
  •  chloe@pmworks.co.nz

Chloe is born and bred here in Dunedin. Chloe comes to Property Management works after a 10-year career in the banking industry where she has gained experience in dealing with contracts and building long-lasting relationships with clients.

Chloe is a quick and effective communicator who loves having her day's jam-packed. Her warm, bubbly personality and strong attention to detail make her a great asset to the Property Management Works team.

Monique Trudel

  •  monique@pmworks.co.nz

Monique was born in Tauranga and has been living in Dunedin for the past 5 years, now here to stay. As she has just completed her studies, graduating with a Certificate in Creative Studies and a Bachelor of Interior Architectural Design, her interest in properties and housing is strongly reflected as it is now applied to helping others to fulfil their property enquiries and needs.

In her spare time, she enjoys anything creative, being in the sunshine and swimming in the sea. 

Lisa Beale

Property Manager
  •   021 622 729
  •  lisa@pmworks.co.nz

Property Management is a new career path for Lisa. After almost six years as a personal assistant to two leading real estate agents, it was time for Lisa to use her extensive skill set in a profession that has always held appeal.

Lisa has a vast knowledge of Dunedin property, holds a current real estate licence and is familiar with many homes that are now in the investment arena.  Having the ability to recall property detail is a talent that is the envy of many.

Away from the office, Lisa is a busy Mum, of three handsome young men who keep her grounded and remind her on a daily basis just how important a home is to the family.  She is a proud homeowner and enjoys the challenge of renovating.

Lisa has a calm nature, is thorough in her approach to issues that may arise and handles tasks with professionalism, always with resolution as the end result.

We welcome Lisa to our team and take this opportunity to introduce her to you.